Metric 01
48-hour
SLA (standard plan)
For agency owners + heads of delivery
Stop missing WordPress launch dates.
WP Backstop is a white-label operator product for agencies under delivery stress. One owner, one lane, clear boundaries, fast execution.
Metric 02
One lane
One active task at a time
Metric 03
$5k / $8k
Monthly plan options
Elementor and WPBakery work is declined by default. If accepted, it is billed at 2× and requires explicit written approval.
Rules of engagement
This only works when rules stay hard.
Operator rules
- One active task per agency at any time
- Scope is execution and reliability, not redesign
- All communication is async and written
- Every deploy ships with changelog + rollback context
Boundary rules
- No phone support and no standing call cadence
- No concurrent lanes across multiple active asks
- No open-ended "make it better" redesign work
- Elementor and WPBakery work is declined by default. If accepted, it is billed at 2× and requires explicit written approval.
Reliability Protocol
Controlled delivery under pressure.
Every deployment follows the same safeguards.
Staging-first
Backups before deploy
Least-privilege access
Changelog per deploy
Rollback plan ready
Recent outcomes (anonymized)
Measured results from deadline-risk engagements.
Situation
Intervention
Result
Woo launch slipping
Isolated checkout blockers and sequenced patch releases.
Launch returned to schedule in 6 business days.
Lead loss from forms
Replaced SMTP routing, corrected DNS, removed plugin conflict.
Failure rate dropped from 17% to under 2%.
Frequent rollback risk
Enforced staging-first testing and changelog gates.
Rollback events moved from 3/month to 0 in 60 days.
Inherited defect backlog
Triaged by launch impact and shipped through one-task queue.
21-item defect list closed in 4 weeks.
Pricing
Clear plans, strict boundaries, delivery-first execution.
Agency Backstop
Most chosen$5,000/mo
- 48 business-hour SLA (response + plan + start)
- Coverage: Mon–Fri, 9am–5pm ET
- One active task at a time
- Async only. No phone.
- White-label support across client sites
Priority Backstop
$8,000/mo
- 24 business-hour SLA (response + plan + start)
- Coverage: Mon–Fri, 9am–5pm ET
- One active task at a time
- Async only. No phone.
- Includes one Incident Token per month
Elementor and WPBakery work is declined by default. If accepted, it is billed at 2× and requires explicit written approval.
After-hours & weekend token add-ons
Availability-based only. Not a 24/7 on-call service.
After-hours Incident Token
Weekdays after 5pm ET, if available. Triage + first fix attempt + incident note.
$1,000
Weekend Incident Token
Sat/Sun pre-agreed window, if available. Same scope as above.
$2,500
FAQ
What counts as a task? ⌄
One discrete delivery outcome at a time. Larger scopes get split into a sequential queue.
Do you take calls? ⌄
No. Communication is async only. No phone support.
Do you handle redesigns? ⌄
No redesigns. This service is for implementation, stabilization, and deadline recovery.
What about Elementor/WPBakery requests? ⌄
Elementor and WPBakery work is declined by default. If accepted, it is billed at 2× and requires explicit written approval.
Is this emergency 24/7 support? ⌄
No. Core coverage is Mon–Fri, 9am–5pm ET. After-hours/weekend support is availability-based via tokens.
Structured Intake
Send the deadline. Get a fast yes/no.
This generates a prefilled email in your client. No external form services.
Fit requirements
- Agency-side delivery need
- One active task lane
- Async communication only
- No redesign scope